Dear Client:
We want to let you know that our offices currently plan to remain open with some changes to our regular office hours and our office procedures during the pandemic; as long as our staff remains healthy.
At this time we will no longer be allowing anyone but staff into the clinic.
We do ask that if you (the human) or any of your family members are sick, that you either reschedule your appointment or designate a healthy human to bring your cat to us.
This situation is changing rapidly, and if we have to make any additional changes to our business hours or policies we will keep you informed but in order to avoid confusion or disappointment, please call the office before coming to pick-up any medications or supplies..
For the most recent updates and changes, please see below:
Going forward ​we ask that upon arrival for your appointment or to pick up medications or supplies that you call us at: 603-594-4200 for Nashua, and 781-275-5223 for Bedford, and we will give you instructions on how to proceed.
For appointments​ we will either have you bring your cat to the door in his/her carrier or if necessary we will come to your car and retrieve your pet.
For supply pick-up​ if we haven’t already taken payment we will attend to that first and then place your supplies on the chair outside for you to pick-up.
Examinations:​ the technician will take down the information pertinent to the exam via telephone when you call upon arrival. The doctor will examine your pet in the clinic - and will then call you on your cell phone to discuss any findings, results and recommendations.
All payments​ will be taken over the phone and an itemized receipt will be emailed to you following your visit or payment of supplies.
New Office Hours:
Nashua:
Monday 8:00-3:00 Tuesday 7:30-7:00 Wednesday 8-1:00 Thursday 7:30-7:00 Friday 8:00 -1:00 Saturday 9:00-12:00
Bedford:
Monday 8:00-5:00 Tuesday 7:30-7:00 Wednesday 8:00-5:00 Thursday 7:30-7:00 Friday 8:00-1:00 Saturday 9:00-12:0 Please do keep in mind that the American Veterinary Medical Association tells us that no pets have been infected by this virus.
We hope that everyone is able to stay healthy and safe.

Covid 19 & The Cat Doctor:


We want to let you know that our offices currently plan to remain open during the pandemic if our staff remains healthy. Our feline friends will still have their own health issues and may require vaccinations and exams during this time. We will continue to see sick patients and those that are due for routine care.
We do ask that if you (the human) are sick, either reschedule your appointment or designate a healthy human to bring your cat to us. We also ask you to try and minimize the number of people that accompany your cat to our clinics. We would prefer that just one person transport the cat and come into our offices. Our staff will continue to thoroughly disinfect each exam room between each appointment. Human to human contact is the main method of transmission, however we do know this virus can live on inanimate objects for several days. So counters, keyboards, and doorknobs will be cleaned regularly.
Remember that cats are very sensitive to stress, so try not to change routines, food, and social interaction during this time. Let us try not to transfer our stress onto our cats lives and try to keep their lives as routine as possible. The American Veterinary Medical Association tells us that no pets have been infected by this virus. You should not be worried about “giving” this virus to your cat, but the AVMA recommends not sharing food with your pet and limiting close contact if you develop symptoms that are suggestive of COVID-19 infection.
This situation is changing rapidly, and if we have to change our business hours or policies we will keep you informed.  We recommend keeping 2 weeks of supplies on hand for your pets at all times, including food, litter and medications, but please remember that we can prescribe medications or food through online pharmacies if necessary. We cannot dispense excessive amounts of food or medication that may deprive other pets of needed supplies.  Please call before coming down to pick up food or medication so that we can have items set aside for you and so you don’t make an unnecessary trip.
We hope that everyone is able to stay healthy. Best wishes!


-- 

Robert Carlson DVM
The Cat Doctor of Bedford & Nashua
781-275-5223
603-594-4200
[email protected]