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As we head into summer from spring, we have some updates concerning our offices. First, we no longer require masks to be worn in the office. We are leaving it to the individuals to decide if they wish to wear a mask. If you would feel safer having any of the staff don a mask, just ask at the front desk. I would hope that anyone that is ill would either cancel their appointment or at least wear a mask. Thank you.
Second, we are losing one of our long-term veterinarians as of June 1. Dr Diaz will no longer be available. Dr Carlson will be filling in on a part-time basis until we can locate new staff members. Because we will have limited staff, appointments may be booking out several weeks.
Third, we will be accepting new patients, but we may not be able to fit in new sick patients in a timely manner. This will be mainly affect the Nashua office. We hope to hire new staff this summer and will be able to accommodate everyone soon. Thank you for your patience!

Due to current staffing issues, our Nashua office will not be accepting new patients for the foreseeable future. We still are accepting new patients in our Bedford office.
Finding new staff members that fit with our practice philosophy and our passion for felines seems to be a constant search. I am sure we will successfully find just the right person soon and will be able to accept new patients again. All of our established clients are welcome, but there may be some delay to obtain an appointment. Thank you for your patience!

We are relaxing some of our protocols for your visit to the Cat Doctor. First, if you are picking up medication, food, or any other purchase, please pre-pay with your credit card, so we do not create congestion at our front desks. When you arrive to pick up your purchase, please call and our staff will meet you near the front door with your item.

If you are arriving for an appointment with your cat, you do NOT need to call from the parking area. Just come into the office and you will be escorted into one of our exam rooms. History taking and reviewing the reason for your cat’s visit will be conducted in the exam rooms.

MASKS MUST BE WORN IN THE EXAM ROOMS. Masks are optional within the building, EXCEPT within the confines of the exam rooms when there is close contact with our Doctors and staff. If you do not have a mask, we will provide you with one. We prefer to have just one person accompany patients. All cats should stay in their carriers until the staff is ready for them.

Hopefully, this signals the beginning of the end of the pandemic. With the advent of the newer vaccines perhaps we will be back to normal soon! Thanks for your cooperation.

Our staff numbers will be slowly increasing in the next month. Dr Diaz will be returning Aug. 15, and although we have said goodbye to Dr Burritt, we will be welcoming Dr Aimee Vasse on Aug. 1st. Dr Vasse will be joining our Nashua office and will be offering new treatment modalities such as acupuncture and herbal medicines.

As our staffing gets back to normal we will again be accepting new patients. We will be expanding our consultation appointments during August, so new clients should be patient as you may be scheduled out several weeks initially.

Covid news is not new but due to the surge from Covid BA 5 we will still require masks in the office and only one human may accompany the patient into the office. Remember to call the office when you arrive and you will be instructed when to come in.

Finally, the offices will be closed on July 29th so that our Doctors can attend The Cornell Feline Symposium on July 29-31. This is three days of the latest feline medical and research information. For our doctors, we call it “Cat Camp”! I am sure we will have some exciting news soon after.

A Pause On Accepting New Clients

4/21/2022

For the next several months we will not be accepting new clients. Previous clients with new patients will still be welcomed. We have had staffing crunches throughout the entire pandemic, however this summer, two of our veterinarians will be out for periods of time. This will limit the number of consultation and surgical appointments available.

There may be the need for last-minute schedule changes, so please be patient with our staff and we will try to meet all of your needs. Annual exams may need to be pushed out for a few weeks so that we can accommodate any sick patients. Hopefully, we will be at full staff be the end of the summer and we will resume taking new patients at that time.

Another Covid Update!

2/25/2022

Hopefully we are saying goodbye to Omicron and we can all relax a bit from all of the Covid restrictions. As of Feb. 28th we will again be allowing humans to come into the office for consultations. One person per consultation will be allowed in. We ask that you are vaccinated and you will need to wear a mask at all times.

To decrease congestion within our office, you still need to call the office when you arrive in the parking area. We will instruct you when to come into the office. If you are picking up medications or food, please call and complete payment over the phone and then we will meet you at the front door.

Covid has affected our office in multiple ways. An increase in demand for services during a decrease in available well trained staff has made it difficult to provide the same immediate care that we have been accustomed to. Our staff is small and dedicated, and have worked very hard to cover shifts and worked overtime to keep our offices functioning. Please be aware that scheduling is still demanding, but we are doing our best to accommodate everyone’s schedules.

Covid Update

2/13/2022

Finally some good news! We seem to have survived this latest round of covid infections and as the number of cases diminishes, we will once again allow humans to accompany their cats into the office beginning Feb. 28.

Please call the office from the parking area when you arrive. We still want to maintain uncrowded reception areas, so we will inform you when to come into the office. One person per consultation will be allowed into the office. That person should be vaccinated and masks MUST be worn at all times.

If you are picking up medications or food, please call from your vehicle and we will take your credit card info over the phone and bring the items out to meet you outdoors.

Hopefully this is the beginning of a path back to normal, but we have been here before, so please check back in as the spring weather arrives.

Back to Old Covid restrictions

12/27/2021

Due to the Omicron variant’s high transmissibility, we will be going back to curb-side service only. Clients will not be allowed into the office. Please call when you arrive with your cat. We will take the history over the phone and meet you at our door. Once we have examined your cat, one of our doctors will phone you. Please keep the line available!

Hopefully, this will be temporary until Omicron subsides. We thank you for your cooperation and patience.

Retirement

11/30/2021

From Dr Bob
It is with mixed emotions that I am announcing my retirement. I will still be involved, consulting with our great veterinary staff concerning individual patient care, and management decisions, but I will no longer be performing office visits and day to day Veterinary care. After 45 years of practice (35 years of feline only), the pandemic, and personal health concerns, I can no longer meet the demands of daily practice.

Our offices will still provide the best in feline care through the capable talents of our Veterinary staff. Our office staff (some of whom have been with me for most of the 35 years) will continue to provide answers to your questions, schedule appointments, and provide great nursing care for all of our patients.

The last few years have been especially challenging with the pandemic and a myriad of health issues. It seems that every day brings a new physical challenge and it looks like the pandemic is here for the near future. For these reasons I will be taking a step back and have more time to enjoy my personal interests.

I do want to thank the many clients that I have gotten to know in the last 35 years. We have been through generations of wonderful feline companions. I hope that by educating you about the care of your feline friends I have made your relationships better.

Good Health to All

Dr Bob

October 20, 2021

5/21/2021

PANDEMIC RULES:

GET VACCINATED!

1. Due to staffing shortages, and frankly, dealing with 14 months of stress, we are closing our offices on all Saturdays beginning in June. Our Monday through Friday hours will remain the same. You will NOT be able to pick up medications or diets on Saturdays. This may be for the summer only, or may extend into the fall depending on staffing.

2. If you are picking up medication or diets, please try to prepay for these when you call to order them. When you arrive for pick-up, please call and we will meet you at our door.

3. MASKS MUST BE WORN AT ALL TIMES. Curbside will still be available. If you have any respiratory symptoms we ask you to either use curbside or reschedule your consultation. We are limiting visits to one human accompanying your cat.

4. When you arrive for an appointment, please call, and we will take your information and history over the phone. We will then instruct you when to come in, and escort you directly into one of our exam rooms. We ask you to stay in the exam rooms for the entire consultation and payment process. Once you are checked out, you will be escorted to the exit door.

5. Since these procedures to minimize congestion will still be more phone-intensive and time-consuming than normal, we ask you to continue to be patient with our staff. If you are unable to get through on the phone when you arrive for an appointment or supply pickup, please wait 2 minutes and then call back again. Someone will be with you as soon as they are able. Your visit may take a little longer than normal, so please allow enough time in your schedule to allow for delays.

6. Remember that this is still a world wide pandemic and rules may change over the next months to years. Please be patient. Our staff has worked very hard to still be available to care for your feline. We have had exposures, sickness, isolations, shut downs, and we still have to run a business in spite of all this.

7. GET VACCINATED!

<<Previous

Spring Updates

New Patients

Relaxing Covid Rules

News from The Cat Doctor

A Pause On Accepting New Clients

Another Covid Update!

Covid Update

Back to Old Covid restrictions

Retirement

October 20, 2021

Dr Bob

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